We’re hiring! Apply to join Help Refugees as our Northern France Field Manager

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We are looking for a Field Manager to join our team in Pas-de-Calais.

Applications are open now!


About the Organisation

Help Refugees is the largest grassroots humanitarian organisation working with refugees in Europe and the Middle East. Providing funding and support for over 100 of the most effective locally-led groups working on the frontlines, we act fast to help those who need it most.

Help Refugees was founded in 2015 to provide emergency aid and vital services to those affected by the global refugee crisis. We quickly became the primary aid-provider in the Calais ‘Jungle’, whilst also funding and supporting projects elsewhere in Europe and the Middle East.

Whilst the Calais ‘Jungle’ has been evicted, Help Refugees continues to support over 1,500 refugees in the region and is one of the main funders of grassroots organisations working in the area, providing fire wood, clothing, legal services, accommodation etc.


Purpose of the role: To manage the Northern France operations of Help Refugees


Key areas of responsibility:

    • Grant management
            • Monitoring and evaluation of partner projects
            • Maintain regular contact and build trusted relationships with partner projects
            • Ensure timely submission of project reports by coordinating with partners
            • Allocating resources based on needs, local developments and strategic direction
    • Context analysis and representation
            • Understand context in Northern France and keep up to date with the situation
            • Develop and maintain effective working relationships with all actors to enhance cooperation and coordination between organisations
            • Represent Help Refugees at inter-association meetings and in Northern France
            • Act as the link between Northern France and London-based team
            • Participate in report writing and in proposal writing relevant to the operation and context in the region 
    • External communication
            • Work with the campaigns, communications and advocacy teams to raise awareness of the situation in Northern France and issues affecting partners
            • Be a point of contact for media when required
            • Contribute to British-French cross-border collaboration in addressing the violation of human rights at the border
    • Partner support
            • Deliver training sessions (trainer training will be provided)
            • Liaise with external training providers where appropriate
            • Procurement of emergency aid
            • Operational support on issues that arise in the field

Essential criteria:

  • Highly proactive and organised, able to manage and prioritise a busy workload
  • Calm and measured in intense, stressful situations
  • Diplomatic and patient, with conflict resolution skills
  • Field experience in humanitarian aid
  • Excellent verbal and written communication skills
  • Ability to act and write sensitively with complex and challenging topics, in a range of tones
  • French language proficiency
  • Proficiency with Google Docs, spreadsheets and other presentation tools


Desired criteria:

  • Full driving license
  • Experience chairing cross association meetings
  • Knowledge of the regional and European migration situation
  • NGO management/leadership experience



Please send your CV and a one-page cover letter to jobs@helprefugees.org  

This post will remain open until filled. We are actively reviewing applications and interviewing on a rolling basis.

Only shortlisted candidates will be contacted.


We are committed to providing equality and fairness for all and not discriminating on grounds of gender, marital status, race, ethnic origin, nationality, national origin, disability, sexual orientation, mental health, religion or age. We encourage and celebrate the different qualities that our colleagues, and others we work with, bring to our work. We believe that seeing things from a wide range of different perspectives helps us to resolve problems, adapt our approaches and develop as an organisation. We want to bring greater diversity to our team and we’re keen to receive applications from people who believe they would do this.