Privacy Policy

A view over Thessaloniki

This Privacy Policy covers the Choose Love (formerly Help Refugees) Website 

 

The type of personal information we collect 

We currently collect and process the following information:

  • Email addresses
  • Names and addresses

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Updates about Choose Love and our work

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@choose.love or by clicking the unsubscribe link at the bottom of the email.

 

How we store your personal information 

Your information is securely stored using the Engaging Networks platform

We keep email addresses for 2 years. After then we will seek reconsent of inactive email addresses, followed by deletion from the mailchimp database.

We will not share your personal information with any third party. 

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@choose.love.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

Cookie Policy

What are cookies?

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

 

How can I control my cookies?

Cookies can be blocked by declining the setting on the cookie banner, or by using browser controls. If cookies are accepted using the cookie banner message your preference will be set for 30 days, or until you clear your browser cookies using the browser controls detailed below.. 

 

Browser controls

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

 

Where to find information about controlling cookies