Alex Green

Help Refugees statement on Turkey abandoning its deal with the EU

Help Refugees warns of potential humanitarian catastrophe and the urgent need to act as Turkey announces it will no longer stop refugees reaching Europe. Ankara has also talked of opening its Syrian border, after 33 Turkish military reportedly killed by Assad/Russian forces.

In the last 24 hours, the Turkish government has suggested it will open its southwestern border with Syria for 72 hours to allow Syrians fleeing the pro-government forces’ assault free passage to Europe, after 33 Turkish military were reportedly killed by Assad/Russian forces. Syrian refugees are already heading to the border point.

Moreover, Turkey is no longer preventing refugees from crossing the borders of neighbouring Greece and Bulgaria, as ‘Turkey can not bear the pressure of the new refugees’. This decision effectively reverses the 2016 deal Turkey struck with the EU to cut the numbers of people entering Europe.

The Turkish coast guard has been stood down; it normally stops an average of 60% of the boats to Greece (where nonetheless over 4600 people have arrived since the start of the year). Turkish media began broadcasting footage of boats leaving this morning; two have arrived already today.

Greek officials said the country is now tightening its sea and land borders with Turkey, including stepping up the coast guard. The land border with Bulgaria at Evros has also opened and there 800 refugees are gathering.

Whether escaping daily bombardment in northern Syria, or the risk of deportation back from dire Turkish refugee camps – it’s hardly surprising that large numbers of people will now attempt this journey into Europe.

The Greek islands, where many of these refugees are headed, are not at breaking point – they are already broken.

Help Refugees Field Manager on Samos, Hannah Green said:

“Camps are painfully overcrowded and lack the most basic facilities. Moria camp on Lesvos has a capacity of 3,200 but holds almost 20,000 people, while the camp on Samos has a capacity of 648 yet is at almost 8,000 people. 60% of these are women and children. The situation is as heartbreaking as it was in 2015.”

Help Refugees partners are working right along the route from Syria: inside Idlib, through Turkey to the Greek islands and mainland Greece. We are in constant communication with them, watching the situation closely and trying to support as best we can.

We are the main funder and umbrella of the grassroots network that is the primary (and often only) response to support refugees in Greece and in particular in the islands, currently supporting 42,269 refugees on the islands alone. Almost 2,000 of this number are unaccompanied minors.

Help Refugees CEO Josie Naughton said:

“We will continue to support, but we are already witnessing a humanitarian disaster. Without urgent action, it will become a catastrophe. Greece cannot be left to deal with the world’s failure to protect refugees alone. European nations must step up to help.”

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We’re hiring! Apply to join Help Refugees as our new Communications Officer

Do you bring together excellent writing and visual design skills, with a flair for creating compelling social content?

Do you have a love of humanity that knows no borders?

Are you a team player with a can-do attitude?

You could be the one we’re looking for.

We are looking for a Communications Officer to join our small and collaborative team in London. Application deadline: 9am Monday 23rd March.

ABOUT HELP REFUGEES

In August 2015, a group of friends started using the hashtag #helpcalais to organise a van full of donations. Within a week, we had raised £56,000 and were soon receiving 7,000 items every day.

We are now one of the largest providers of grassroots humanitarian aid in Europe, and currently support over 120 projects across Europe, the Middle East and US-Mexico border.

Each of these projects is powered by ordinary people who are stepping up where governments are failing to provide even the most basic services. From those keeping rescue boats afloat, to the volunteers distributing tents and hot food, to the brave souls working under the desert sun to place water along the Mexican border.

We also support those working to build a brighter future – the teachers working to ensure refugee kids don’t miss out on an education, the therapists helping heal the invisible scars of war, and the lawyers working to unite families.

Our ‘Choose Love’ brand has been worn by Oprah, Julia Roberts, Phoebe Waller-Bridge and thousands more across the world. Our ‘buy nothing’ pop-up stores in London, New York and LA have raised more than four million and gained headlines in New York Times, The Guardian and CNN. Our founders have addressed audiences including Barack Obama, Sheryl Sandberg and the Hollywood Foreign Press Association.

ABOUT THE ROLE

 You’ll be responsible for:

Social media

  • Plan and create on-brand compelling content for facebook, Instagram, twitter on a daily basis; includes writing copy, using design tools to create visual content and editing short videos.
  • Ensure that comments and questions on Help Refugees’ social media are responded to swiftly, effectively and in organisational tone of voice.
  • Working with Help Refugees colleagues in Greece and France to source content about our work on the ground.
  • Support the Communications Manager on planning and delivery of exciting content around key moments such as the Choose Love stores and more.

Website

  • Creating compelling content for Help Refugees’ website, coordinating content from others, and creating joined-up user journeys across social and website.
  • Keeping website up to date.
  • Supporting development and delivery of Help Refugees’ new website.

Supporting fundraising

  • Support facebook birthday fundraisers
  • Support individual and community fundraisers on our website
  • Support online fundraising, including supporter emails and social media fundraising appeals.

Other responsibilities as necessary

  • Communications support to Help Refugees’ key moments such as the Choose Love stores, festivals and events.
  • Communications support to advocacy and campaigns.
  • Support on internal collating and storing photography, video and stories.
  • Support media on Help Refugees’ work and the refugee crisis.
  • Other ad hoc duties as required.

Essential requirements

  • Confident communicator with excellent writing skills
  • Excellent designer using tools such as in-design or photoshop; ability to create beautiful and impactful visual content
  •  Basic video editing skills
  • Experience of creating professional digital content to support engagement

Desirable

Ideally you will bring at least one of these to our work:

  • Lived experience of displacement or migration.
  • Experience working in the field of humanitarian aid, refugees or migration
  • A love of social media, particularly instagram.
  • Experience with mobile technology, online giving platforms and website design
  • Track record of using social media platforms to raise awareness, organise and/ or fundraise

ABOUT YOU

You choose love 

You are motivated by a love of humanity that knows no borders.

You are a doer 

You spot opportunities for impact and make things happen. You are comfortable working on scrappy passion projects and longer-term strategic campaigns. A good day is when you’ve done something to change the world.

You are a creative communicator 

You know the world is changed by stories and you want to be at the heart of telling them. You can communicate complex ideas with clarity, powerful stories with passion and understand how to move people.

You are curious 

You know good ideas can come from anywhere and are constantly looking at the world around you for inspiration.

You are a team player

You work best when part of a small, collaborative team. You are happy to muck in when needed and the words ‘not my job’ have never crossed your lips.

You are entrepreneurial

You think beyond the limits of your current role. You take risks, celebrate failure and never stop generating ideas.

THE DEAL 

The role will be managed by the Director of Communications and Campaigns.

It is based out of the Help Refugees office in Somerset House, London, and may involve some infrequent travel.

 The role will be offered as a permanent role with a six-month probation period, starting as soon as possible.

Salary will be in-line with other NGOs.

Help Refugees does not discriminate in employment matters on the basis of race, colour, religion, gender, age, sexuality or any other protected class. We support workplace diversity and believe it creates dynamic, relevant organisations, fostering spaces for innovation and creativity. We are working hard to increase the diversity of our team and encourage you to be a part of it.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

HOW TO APPLY 

Please apply with a cover letter (of no more than two pages) outlining your suitability for the role and a copy for your CV to jobs@helprefugees.org.

CVs without cover letters will not be considered.

Application deadline: 9am Monday 23 March.

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We’re hiring! Apply to join Help Refugees as our new Office Manager

Help Refugees Office Manager

Application deadline 9am, Monday 9th March. 

About you

You’re someone who loves multitasking and really makes things happen. You have strong IT skills and you’re a natural organiser who can build systems for managing a wide range of ongoing and ad hoc tasks. You’re comfortable adapting plans and working in a fast-paced environment where things can often change. When you’re faced with tasks and challenges you use your initiative and can-do attitude to work out the way forward, but you also know when to check in with the team.

About the role

You’ll keep both the Help Refugees office and team ship shape, helping ensure colleagues are supported and have the resources they need. You’ll also act as a friendly and effective first point-of-contact for enquiries by email, phone and social media.

Your roles and responsibilities

Day-to-day office management: 

  • Troubleshooting IT issues
  • Acting as point of contact with all office facilities – security, repairs, IT, FOH, cleaners, rubbish disposal
  • Ad Hoc expenses for the Senior management team – COO, Head of Programmes and Head of Partnerships
  • Maintaining an office operational budget to track spending and manage expenditure
  • Maintaining the office environment by ensuring stationery, tea and coffee levels are topped up and plants are watered
  • Creating and implementing office management systems and leading on keeping the office tidy 
  • Managing stock of Choose Love merchandise, collecting additional stock from storage when needed and occasionally ordering new stock 
  • Managing stock of tablets and payment devices and ensuring everything is charged
  • Managing stock of buckets, chargers and simple event signage so it’s easy to send out for events
  • Organising and overseeing couriers and shipping locally, nationally and internationally
  • Hand-delivering items to VIPs 
  • Booking meeting rooms 
  • Taking minutes for team meetings
  • Paying cash and cheques in to the bank 

Acting as a first point-of-contact for enquiries: 

  • First point of contact with the general public representing the organisation’s voice and tone on emails and messages 
  • Replying to emails sent via website, prioritising anything urgent, sharing emails with relevant team members in a timely manner as required
  • Replying to messages and comments on social media in a friendly timely manner
  • Completing a range of other ad hoc tasks, depending on the needs and priorities of the organisation

Salary: 23-26k, depending on experience. Based in the Help Refugees London office, Somerset House, Strand, London WC2R 1LA. Two-year contract, full time role, with six-month probation period. Applications to be submitted by 9am, Monday 9th March. 

If you’re interested in this role, please contact jobs@helprefugees.org with your CV and cover letter. Application deadline: 9am, Monday 9th March. 


Help Refugees does not discriminate in employment matters on the basis of race, colour, religion, gender, age, sexuality or any other protected class. We support workplace diversity and believe it creates dynamic, relevant organisations, fostering spaces for innovation and creativity. We are working hard to increase the diversity of our team and encourage you to be a part of it.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

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Win tickets to the Love Letters Live show on Valentine’s Day!

We’re so excited to have got our hands on a pair of exclusive tickets for the sold-out Love Letters Live show on Valentine’s Day at Shoreditch Town Hall – and we’re offering them to two lucky Choose Love supporters.

Previous Letters Live events have unearthed letters sent by the likes of David Bowie, Maya Angelou and Che Guevara and placed them in the hands of such luminaries as Benedict Cumberbatch, Olivia Colman, and Chimamanda Ngozi Adichie.

We’re sure this event will be just as dazzling.  And we’re thrilled that this special Valentine’s Day event, themed around love letters, will support our amazing projects with refugees. That really is love in action.

To be in with a chance of winning, simply follow both Choose Love and Letters Live on Instagram and tag someone you love in the comments below this post, who you’d like to take with you to the event (make sure they can be in London on Feb 14th!). The winner will be chosen at random on Tuesday 4th February.


Competition Terms and Conditions

1. All entries must be made directly by the person entering the competition, this can be done by liking and commenting on the specified Instagram post and following Choose Love (@chooselove) and Letters Live (@letterslive) on Instagram. Alternatively if the entrant is not on Instagram, we will accept entries via email. Please email contact@helprefugees.org with ‘Letters Live competition’ in the subject line and your full name in the body of the email.

2. Entries made online using methods generated by a script, macro or the use of automated devices will be void.

3. No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.

4. No responsibility can be accepted for prizes lost, delayed or corrupted in transit to the winner.

5. The competition will close at 9am Tuesday 4th February. To be eligible, entries must be received on or before the competition closing date.

6. The prizewinner will be decided by Help Refugees. The prizewinner will need to respond within one week of being contacted by email; or the prize will be forfeit and will be awarded to a different entrant selected at random.

7. The right is reserved to terminate or withdraw this contest at any time.

8. All prizes are not transferable, non-refundable, no whole/part cash alternatives.

9. The Promoter will make available the name and county of the winners to anyone who requests this information by writing an email to contact@helprefugees.org.

10. The prizes are as stated in the competition text, are not transferable to another individual and no cash or other alternatives will be offered.

11. Prizes are subject to availability and the prize suppliers’ terms and conditions.

12. The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.

13. In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

14. The winner(s) agree(s) to the use of their name being used online in post-winning publicity.

16. Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision.

16. Competitions may be modified or withdrawn at any time.

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We’re hiring! Apply to join Help Refugees as our new Digital Fundraising Manager

DIGITAL FUNDRAISING MANAGER

Are you an experienced digital fundraiser with a flair for communication?

Are you motivated by a love of humanity that knows no borders?

Choose Love/ Help Refugees is looking for a Digital Fundraising Manager to join our small and collaborative team in London.

You will have substantial digital fundraising or digital marketing experience and be passionate about digital innovation, as well as about the rights of those who have been forced to flee their homes.  You love creative communications, data, and raising funds to support our incredible humanitarian partners.

This is an exciting opportunity to become part of an organisation that has had digital at its heart since the beginning. Started as little more than a hashtag to organise donations in response to the refugee crisis in 2015, in less than five years we have grown to be a movement that has worked with over 35,000 volunteers and provided aid to over a million people.

An incredible number of people have become part of the Help Refugees movement, but the scale of the refugee crisis is even bigger. The Digital Fundraising Manager will play a key role in taking our response to the next level, recruiting new online supporters and deepening the engagement of existing ones.

You will work with the Director of Communications and Campaigns and others across the organisation to help develop and deliver our digital fundraising strategy, rolling it out across social, our websites, email and marrying up with offline events too.

ABOUT HELP REFUGEES

In August 2015, a group of friends started using the hashtag #helpcalais to organise a van full of donations. Within a week, we had raised £56,000 and were soon receiving 7,000 items every day.

We are now one of the largest providers of grassroots humanitarian aid in Europe, and currently support over 120 projects across Europe, the Middle East and US-Mexican border.

Each of these projects is powered by ordinary people who are stepping up where governments are failing to provide even the most basic services. From those keeping rescue boats afloat, to the volunteers distributing tents and hot food, to the brave souls working under the desert sun to place water along the Mexican border.

We also support those working to build a brighter future — the teachers working with students to build prosthetic limbs, the therapists helping heal the invisible scars of war and the lawyers working to unite families.

Our ‘Choose Love’ brand has been worn by Oprah, Julia Roberts, Phoebe Waller-Bridge and thousands more across the world. Our ‘buy nothing’ pop-up stores in London, New York and LA have raised more than four million and gained headlines in New York Times, The Guardian and CNN. Our founders have addressed audiences including Barack Obama, Sheryl Sandberg and the Hollywood Foreign Press Association.

ABOUT YOU

You choose love 

You are motivated by a love of humanity that knows no borders.

You are a doer 

You spot opportunities for impact and make things happen. You are comfortable working on scrappy passion projects and longer-term strategic campaigns. A good day is when you’ve done something to change the world.

You are a creative communicator 

You know the world is changed by stories and you want to be at the heart of telling them. You can communicate complex ideas with clarity, powerful stories with passion and understand how to move people.

You are curious 

You know good ideas can come from anywhere and are constantly looking at the world around you for inspiration.

You are a team player

You work best when part of a small, collaborative team. You are happy to muck in when needed and the words ‘not my job’ have never crossed your lips.

You are entrepreneurial

You think beyond the limits of your current role. You take risks, celebrate failure and never stop generating ideas.

ABOUT THE ROLE

You’ll be responsible for:

  • Helping develop and deliver Help Refugees’ digital fundraising strategy.

  • Inspiring Help Refugees’ growing community of supporters by creating compelling fundraising campaigns and delivering them across email, social media, website, and marrying up with offline.

  • Tracking and analysing donor data and digital analytics to inform your work and the efforts of the organisation.

  • Overseeing social media advertising. We’re lucky enough to get pro bono support from Google and facebook. We want you to use it most effectively to enable people to connect with us, grow the movement, and increase donations.

  • Keeping up-to-date with the latest digital fundraising and marketing trends, techniques and technology.

  • Supporting the leadership team on fundraising from high-level individual givers and foundations.

  • Occasional management of contractors and project teams.

  • Working with communications and campaigns colleagues to integrate digital fundraising and advocacy/ campaigning.

Essential Requirements 

  • Track record of success in digital fundraising or marketing with at least three years’ experience

  • Demonstrable experience of understanding donor behaviour and inspiring people to give

  • Confident and sophisticated communicator with strong writing skills

  • Experience managing or working with a medium to large community of online givers (+50,000)

  • Demonstrable experience in using data and analytics to segment audiences and target content that has resulted in more support

The Big Pluses 

Ideally you will bring at least one of these to our work:

  • Experience with online fundraising in the model of new movement organisations (Avaaz, Sum of Us, 38 Degrees)

  • Experience using ActionKit or a similar platform

  • Experience working in the field of humanitarian aid, refugees or migration

  • Experience with mobile technology, online giving platforms and website design

  • Track record of using social media platforms to fundraise

THE DEAL 

The role will be managed by the Director of Communications and Campaigns.

The role is based out of the Help Refugees office in Somerset House, London. Part-time and/or remote working will be considered if you can be in London weekly.

The role may involve some infrequent travel.

The role will be offered as a permanent role with a six-month probation period, starting as soon as possible.

Salary is in line with other non-governmental organisations.

HOW TO APPLY 

Please apply with a cover letter (of no more than two pages) outlining your suitability for the role and a copy for your CV to jobs@helprefugees.org.

We will be reviewing and interviewing before the closing date.

Application deadline: 9am, Wednesday 26 February.

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CHOOSE LOVE POP-UP SHOPS ARE BACK FOR 2019!

Please note: our pop-up shops in London, New York and LA are now closed. But you can still buy real products for refugees online at www.choose.love!

The ‘Choose Love’ stores are back with more love, fun and surprises than ever before! 

Come and visit the world’s first shop where you can buy buy real gifts for refugees. The shop is packed with much needed items like kid’s coats, winter boots, tents and sleeping bags. Buy what you want, but leave with nothing as each purchase you make is sent to someone who truly needs it. 

Whether you’re shopping for your Secret Santa, best friend or in-laws, give a gift that really matters. With every purchase you’ll get a beautiful gift card to go under the tree and the items you buy will be supplied to refugees around the world.And if that wasn’t enough… the store will be busy with performances, DJs, talks and some extra-special guests. 

Since first opening their doors in 2017 the Choose Love shops have distributed more than 1.6 million items! With so many people in camps and shelters across Europe, the Middle East and America/Mexico border in desperate need we want this year store’s to be bigger and better than ever. 

So come down, shop your heart out, buy everything, leave with nothing and feel the love.

If you can’t make it in person, please check out our online store at www.choose.love


Choose Love London

Choose Love New York

Choose Love LA

  • 611 N. La Cienega Boulevard, West Hollywood, CA 90069
  • 29/11/2019 – 24/12/2019
  • Mon-Sat: 11:00 – 19:00
  • Sun: 11:00 – 18:00
  • Choose Love LA Facebook event
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Volunteers needed at the Calais woodyard!

The Calais woodyard are looking for volunteers to help chop, prepare and distribute wood to refugees and displaced people in the region.

Wood is used to cook, dry clothes, heat water to wash and to keep people warm during the winter when temperatures can drop to below -5°C in northern France. Between November 2018 and April 2019, the woodyard distributed 266 tonnes of firewood to communities of displaced people around Calais. This autumn and winter, they need help to continue providing this vital service.

The team are looking for volunteers to assist with the running of the yard including; distributions, preparing wood for distribution, working alongside other associations.

As a small team, flexibility and willingness to learn is key. All training will be provided and tailored to roles undertaken by the volunteer.

Woodyard Volunteers

  • Minimum age: 18 years
  • Minimum time: 1 month
  • Accommodation: €240 (+ €75 returnable deposit) for 1 month. Other arrangements can be made if staying for over 1 month
  • Other costs: Living expenses (1 meal a day provided at the warehouse by Refugee Community Kitchen), transport costs to warehouse (some transport costs will be covered through the use of work vehicles)

If you’d like find out more or apply for this role, contact calaiswoodyard18@gmail.com.

Donate to the woodyard

If you aren’t able to volunteer but would still like to support the work of the woodyard, they currently need:

  • Gloves
  • Dust masks
  • Chop saw blades
  • Chop saw brushes
  • Grain sacks for bagging wood (these can be collected from breweries)
  • Net sacks for bagging wood (these can be found online)
  • Wood splitting axes
  • Financial donations to buy equipment and wood locally

If you think you might be able to help with any of these items, please get in touch at: calaiswoodyard18@gmail.com

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We’re changing the way we help refugees in northern France

With around 2,000 people living in dire conditions, there’s a pressing need for aid and services in northern France. And while people are forced to suffer on the UK’s doorstep, we’ll keep helping.

This autumn, we’ll be changing the way we provide this help. Instead of both funding and delivering services, some of Help Refugees’ current work (mainly provision of essential items and services, and legal observation) will be carried out by close partner organisations – enabled by funding from us.

This will allow the day-to-day running of these services to be undertaken by the dedicated and experienced volunteer teams closest to the ground, while allowing us to focus on what we do best – raising vital funds, advocating for policy change, and helping link up this people-powered grassroots response.

Our incredible partners Collective Aid will coordinate clothing and bedding distributions, and the Human Rights Observation team and woodyard will be run by our old friends and partners L’Auberge des Migrants. We’ll also be increasing our support for numerous other projects including providing legal assistance, informal education, warm meals and support for women and families.

Help Refugees and our partners will continue to rely on your love, time, kindness and donations. If you can, please donate funds, donate goods or volunteer your time in Calais. We’re so thankful for all your support, and with it, we’ll keep working towards a day when our services are no longer needed in northern France.


Images: Sabrina Dattrino

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Four years after Alan Kurdi’s death, what have we learned?

Our politicians hope that if enough people die, refugees will give up. They’ll go somewhere else. They’ll stay in squalid camps. They’ll return to the rubble of their homes. We know that’s not true.

The deaths we’ve seen in the Mediterranean Sea, in the English Channel, by busy roads and in desperate refugee camps across Europe – they’re the product of a policy.

It’s not one you’re likely to find in election manifestos, or on your government’s website. But it’s there. It’s a policy that accepts that human misery and death are necessary to deter people from seeking safety from conflict in Europe.

It’s worth saying that again. These deaths, these lives tragically cut short – they are largely preventable. But in their efforts to look ‘tough on immigration’, in preventing dignified and effective routes to safety, our politicians have condemned these people.

Conditions for young refugees in Calais

Current conditions for young refugees in Calais (RYS)

On this day four years ago, we all saw the heartbreaking images of Alan Kurdi, lying face-down on a Turkish beach. But despite the initial outpouring of compassion, little has changed. A British Government proposal to bring 3,000 lone refugee children to the safety of the UK was so watered down that only a few hundred children have been taken in over three years.

It’s now been revealed that the Home Office is also planning to end family reunion for children after Brexit, cutting this lifeline for children at risk of exploitation and abuse.

Children already risk their lives in the back of lorries or on overcrowded dinghies because of glacial legal processes. Without proper routes to safety, these dangerous journeys will only increase. But it feels simpler for our leaders to lament the deaths, rather than protect the living.

While our governments may think human lives are acceptable collateral in their efforts to look ‘tough on immigration’, we don’t. On this tragic anniversary, we stand in solidarity with all refugees and displaced people, and with everyone who steps up to help.

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We’re hiring! Apply to join Help Refugees as our new Fundraising and Marketing Manager

Help Refugees is seeking a Fundraising and Marketing Manager to join its London team.

 

This is a unique opportunity to gain experience working for one of the fastest-growing charities in the UK. You’ll work alongside a small, dynamic, hard-working team, and have the chance to make a real, tangible impact to the lives of thousands of refugees and displaced people all over the world.

ABOUT YOU

You choose love. 

You are motivated by a love of humanity that knows no borders.

You are a doer 

You spot opportunities for impact and make things happen. You are comfortable working on scrappy passion projects and longer-term strategic campaigns. A good day is when you’ve done something to change the world. 

You are a creative communicator. 

You know the world is changed by stories and you want to be at the heart of telling them. You can communicate complex ideas with clarity, powerful stories with passion and understand how to move people. 

You are curious. 

You know good ideas can come from anywhere and are constantly looking at the world around you for inspiration. 

You are a team player. 

You work best when part of a small, collaborative team. You are happy to muck in when needed and the words ‘not my job’ have never crossed your lips.

You are entrepreneurial. 

You think beyond the limits of your current role. You take risks, celebrate failure and never stop generating ideas.

ABOUT HELP REFUGEES 

We are pioneering a new movement in charity that provides emergency aid and long term solutions where they are most needed.

Our model is simple. We go where the need is greatest, find the local or grassroots organisations doing the most effective work, and give them what they need to help people – whether that’s funding, material aid or volunteers.

We work to fill the gaps in services available to refugees, across Europe and the Middle East. We aim to respond to emergencies with aid and support, and to secure permanent change through long-term solutions, campaigning and advocacy. Our work is motivated by four key values – dignity, hope, respect and humanity – which we promote through all of our work.

With this model, we’ve managed to support almost 1 million people across over 100 projects in 13 countries. In the last four years, we’ve had more than 30,000 volunteers from over 90 countries.

Our ‘Choose Love’ brand has been worn by Oprah, Julia Roberts and Jude Law, and thousands more across the world. Our ‘buy nothing, pop-up’ stores in London and New York have raised £2.75 million and gained headlines in New York Times, The Guardian and been featured on CNN. Our founders have addressed audiences including Barack Obama, Sheryl Sandberg and the Hollywood Foreign Press Association.

ABOUT THE ROLE 

The Fundraising and Marketing Manager is a new role focused on deepening the commitment of existing supporters and bringing new members into the movement. This role is for someone who loves technology and data and everything that falls between and wants to use that passion to support some of the world’s most vulnerable people. 

What you’ll be responsible for

  • Inspiring Help Refugee’s growing community of supporters to give by creating compelling campaigns and content across email, social media channels and offline events 
  • Tracking and analysing data donor to inform your work and the efforts of the organisation
  • Overseeing pro-bono campaigns. We’re lucky enough to get support from Google and Facebook. We want you to use it most effectively
  • Supporting the Leadership team on fundraising from high-level individual givers and foundations 
  • Make sure we’re updating our best-practices to reflect national and global trends in digital fundraising
  • Management of Help Refugee’s website and digital payment gateways 
  • Occasional management of contractors and project teams 

Essential Requirements 

  • Track record of success in digital fundraising or marketing with at least three years experience 
  • Demonstrable experience of understanding donor behaviour and inspiring people to give
  • Confident and sophisticated communicator with strong writing skills
  • Experience managing or working with a large community of online givers (50,000) 

The Big Pluses 

Ideal candidates will bring at least one of these to our work.

  • Experience with online fundraising in the model of new movement organisations (Avaaz, Sum of Us, 38 Degrees) 
  • Experience working in the field of humanitarian aid, refugee or migration
  • Experience using SQL and data and experimentation tools (e.g. Optimizely), ideally in a fundraising environment
  • Experience with mobile technology, online giving platforms and website design 
  • Track record of using social media platforms to fundraise 
  • Demonstrable experience in using data and analytics to segment audiences and target content that has resulted in more support 

THE DEAL 

The role will be managed by the CEO.

The role is currently based out of the Help Refugees office in London Fields, hopefully moving to Soho in London. Remote working will not be considered.

The role may involve some travel.

The role will be offered as permanent role with a six-month probation period. We anticipate the starting date to be no later than end of October 2019.

Salary is inline with other non-governmental organisations.

Application Instructions

Please apply with a cover letter (of no more than two pages) outlining your suitability for the role and a copy for your CV. Email jobs@helprefugees.org with the subject line ‘ Fundraising and Marketing Manager’.

Help Refugees does not discriminate in employment matters on the basis of race, colour, religion, gender, age, sexuality or any other protected class. We support workplace diversity and believer it creates dynamic, relevant organisations, fostering spaces for innovation and creativity. We are working hard to increase the diversity of our team and encourage you to be a part of it.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

This post will remain open until filled, applications are being actively reviewed.

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