We’re hiring! Apply to join Help Refugees as our Samos Field Manager

We are looking for a Field Manager to join our team on Samos.

Applications are open now!

About the Organisation

Help Refugees is the largest grassroots humanitarian organisation working with refugees in Europe, the Middle East and on the US-Mexico border. Providing funding and support for over 120 of the most effective locally-led groups working on the frontlines, we act fast to help those who need it most. Our key goal is to provide flexible needs-based funding to grassroots organisations to close and prevent future gaps across the 3 layers: 1. emergency response; 2. basic survival; 3. rebuilding lives.

Help Refugees have Field Managers based in France, on the Greek mainland, and the Greek islands of Lesvos and Samos.


Purpose of the role: Working with the other Field Manager based on Samos to manage the Samos, Chios, and potentially Leros and Kos operations of Help Refugees.

Contract Length: 12 months

Hours: Full-time

Start Date: Mid September

Salary: Inline with other non-governmental organisations


Key areas of responsibility:

Partner support

          • Procurement of supplies and emergency aid
          • Assist with logistics for shipments 
          • Operational support on issues that arise in the field
          • Take an active role in the emergency response core team
          • Liaise with external training providers where appropriate

Finance management

          • Managing a three-monthly budget
          • Allocating resources based on needs, local developments and strategic direction
          • Monitoring and evaluation of partner projects
          • Maintain regular contact and build trusted relationships with partner projects
          • Ensure timely submission of project reports by coordinating with partners

Context analysis and representation

          • Understand context on the Aegean islands and keep up to date with the situation
          • Develop and maintain effective working relationships with all actors to enhance cooperation and coordination between organisations
          • Represent Help Refugees at inter-association meetings
          • Facilitate and lead meetings, and take minutes, when required
          • Act as the link between the work on the ground and London-based team 
          • Work closely with the rest of the Greece field team to share knowledge and ideas
          • Participate in report writing and in proposal writing relevant to the operation and context in the region
          • Host visits from donors, London team, media and stakeholders

External communication

          • Work with the campaigns, communications and advocacy teams to raise awareness of the situation on the Aegean islands and issues affecting partners
          • Take photos and collect stories and testimonies from partner organisations to be used by the communications team
          • Be a point of contact for media/press when required

Essential criteria:

  • Highly proactive and organised, able to manage and prioritise a busy, high-pressure workload
  • Imaginative and solution-oriented
  • Calm, diplomatic and patient
  • Experience working in the field of humanitarian aid, refugees or migration
  • Unafraid of administrative tasks
  • Excellent verbal and written communication skills in English
  • Ability to act and write sensitively with complex and challenging topics, in a range of tones
  • Proficiency with Google Docs, spreadsheets and other presentation tools


Desired criteria:

  • Lived experience of displacement or migration
  • Greek language proficiency/Greek Residency
  • Knowledge of the regional and European migration situation
  • Experience of working/volunteering within grassroots organisations in the migration sector
  • Full driving license



Please send your CV and a one-page cover letter to  


Application deadline: Friday 7th August

Only shortlisted candidates will be contacted.


Help Refugees is against discrimination of any kind. We recognise that unconscious bias and internalised prejudice bleed into workplace practices, and so actively work to educate our staff and leadership team in allyship and non-discriminatory practice. Our success as an organisation requires us to live our principles, bringing equity and diversity of lived experience into our decision-making and creative processes. Please do not feel you will be disadvantaged in the selection process on the basis of race, colour, religion, gender, age, sexuality or any other protected characteristic. If you need reasonable adjustments, please let us know in confidence.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

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Greek NGO registration. Our statement.

The Greek government is making it impossibly hard for many vital humanitarian groups to operate – but protecting the rights of vulnerable people must come first.

New rules introduced earlier this year require NGOs in Greece to register with the government, but by doing so they must fulfil a host of expensive and bureaucratic obligations. This new process will result in a vast number of small grassroots organisations, just like the partners we support, being prevented from doing their vital work.

Today, alongside 72 other organisations, we released a statement to Greek officials calling on them to reconsider this legislation and engage in constructive dialogue with civil society. Humanitarian work is essential work and must be protected and respected.

Joint letter to:

  • The Minister of Migration and Asylum, Notis Mitarachi
  • The Alternate Minister of Migration and Asylum, Giorgos Koumoutsakos


  • The European Commissioner for Values and Transparency, Věra Jourová
  • The President of the Expert Council on NGO Law of the Council of Europe, Jeremy McBride
  • The President of the Conference of INGOs of the Council of Europe, Anna Rurka
  • The UN Special Rapporteur on the rights to freedom of peaceful assembly and of association, Clément Nyaletsossi Voule
  • The UN Special Rapporteur on the human rights of migrants, Felipe González Morales


The undersigned organisations welcome the ‘Opinion on the Compatibility with European Standards of Recent and Planned Amendments to the Greek Legislation on NGO Registration’ from the Expert Council on NGO Law of the Conference of INGOs of the Council of Europe (hereafter Expert Council). The organisations appreciate the efforts of the Ministry of Migration and Asylum to centralize the registration of organisations active in the field of international protection, migration, asylum and social integration of third-country nationals, but endorse the recommendation that current legislation “should be substantially revised so that they are brought into line with European standards”.


The Expert Council expressed their concern that the registration and certification procedure creates unnecessary and disproportional barriers on the work of NGOs and impedes freedom of association. This could have a chilling effect on civil society and potentially create a “worrying humanitarian situation” as organisations cover existing gaps in the provision of services, protection, health and the monitoring of human rights. These concerns are not unfounded; a recent announcement by the Minister of Migration and Asylum made clear that after the registration process only 18 out of 44 organisations will be allowed to continue work inside government facilities until a final decision on their certification is given. A first listing of NGOs that will receive a final decision on their certification, and which are allowed to continue their work in government structures excludes a large number of organisations which provide essential services, including medical NGOs.


In order to continue work in government facilities, organisations that previously registered were obliged to re-register within two months after publication of legislation. According to the Expert Council these requirements do not satisfy proportionality requirements for the restriction on the freedom of association. The low number of organisations that proceeded to the certification stage of the registration procedure reflects the Expert Council finding that the procedure is onerous, time consuming and costly, especially for smaller NGOs. In addition the Expert Council warns there could be arbitrary decisions made based on the vagueness of criteria for certification and a lack of independence of the deciding body.


Both the Expert Council and the European Court of Justice recently emphasized that the work of NGOs is essential for a democratic state and a well functioning pluralistic society and therefore there should be minimal limitations to their work. The work of many organisations in Greece is essential in providing basic services including legal assistance, medical care, child protection, women’s protection and empowerment, housing, support for unaccompanied children, (informal) education, employment counseling, job matching, Site Management Support, and provision of information, but are currently hampered by legislative requirements. To ensure the well functioning of civil society in Greece NGOs should have been consulted about legislation regarding their work and the procedure for registration and certification should be made as ‘simple as possible’ and in line with the right to the freedom of association. Therefore, we respectfully ask you:


    • To implement the recommendations made by the Expert Council on NGO Law to bring legislation on NGO registration in line with European standards.
    • To urgently reconsider the requirements for certification and the decision making pathway for certification in accordance with the findings of the Expert Council on NGO Law. 
    • To engage in a constructive dialogue with civil society on the requirements for registration and certification and how the government could encourage organisations to be accountable and transparent, as a means to attain the legitimate goals set out in Article 11(2) of the ECHR.
    • To proceed with timely public consultation and discussion with civil society on legislative reforms and forthcoming legislation regarding registration of NGOs in Greece as per the expert council’s recommendation. 


We remain at your disposal for more information.

Signed by,

      1. Action for Education
      2. Action for Women
      3. ActionAid Hellas
      4. Advocates Abroad
      5. Afghan Community Migration & Refugees in Greece
      7. ARSIS – Association for the Social Support of Youth
      8. Bridge2
      9. Centre for Research on Women’s Issues (CRWI) “Diotima”
      10. Changemakers Lab
      11. Civil Act
      12. Danish Refugee Council (DRC)
      13. Donate4Refugees
      14. ECHO100PLUS
      15. ELIX
      16. Fenix – Humanitarian Legal Aid
      17. foodKIND
      18. Free Movement Skateboarding UK
      19. Greek Forum Of Migrants – Ελληνικό Φόρουμ Μεταναστών
      20. Greek Forum of Refugees
      21. Hellenic Liver Patient Association “Prometheus”
      22. Hellenic Liver Patient Association “Prometheus”
      23. Help Refugees
      24. HIGGS
      25. Humanity Now: Direct Refugee Relief
      26. HumanRights360
      27. Humans for Humans (The Imagine Project)
      28. I AM YOU Humanitarian Aid
      29. IASIS
      30. InCommOn AMKE
      31. Indigo Volunteers
      32. Intereuropean Human Aid Association
      33. INTERSOS Hellas
      34. InterVolve
      35. Jesuit Refugee Service Greece – JRS Greece
      36. La Luna Di Vasilika ONLUS
      37. Lesvos Solidarity
      38. Medical Volunteers International e.V.
      39. Melissa: Network of Migrant Women in Greece
      40. mellifera
      41. MERIMNA – Society for the care of children and families facing illness and death
      42. Mobile Info Team
      43. Northern Lights Aid
      44. Office of Displaced Designers
      45. OMNES
      46. One Happy Family
      47. Project Armonia
      48. ReFOCUS Media Labs
      49. Refugee Legal Support (RLS)
      50. Refugee Rescue
      51. Refugee Rights Europe
      52. Refugee Trauma Initiative (RTI)
      53. Refugee Youth Service
      54. RefugeeEd
      55. Samos Volunteers
      56. ShowerPower Foundation
      57. Social Hacker A.M.K.E.
      58. SolidarityNow
      59. Still I Rise
      60. Terre des hommes Hellas
      61. Together for Better Days
      62. Velos Youth
      63. Verein FAIR.
      64. Wave – Thessaloniki
      65. We Need Books
      66. Yoga and Sport For Refugees
      67. YouBeHero
      69. Θάλασσα Αλληλεγγύης- Thalassa of Solidarity
      70. Κοινωφελές Σωματείο Αρωγής Ηλικιωμένων και Ατόμων με Αναπηρία-ΦΡΟΝΤΙΖΩ
      71. Μary Pini Director KESO Μαίρη Πίνη Διευθύντρια ΚΕΣΟ
      72. Τεχνοδρομώ/ArtActing
      73. 50και Ελλάς
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Our statement of solidarity – and plan to improve

We start this by acknowledging that it has taken time for us to put this statement out. Over recent weeks we have been having conversations, many of which have been uncomfortable, about the power and privilege that opened up opportunities and led to the creation and growth of our organisation.

Whilst we never intended to become an organisation when we started in 2015, five years later we are a key organisation in the forced migration space globally.

As an independent organisation, we work within a global system that is structurally racist, capitalist and unjust. We acknowledge that this also shows up in our organisational culture and actions. We are a humanitarian organisation, but those who need humanitarian assistance only do so because of colonialism, racism, foreign policy, and borders. Our privilege is a result of these very same things. The nature of much of the work that we do does not place those supporting and those being supported in equal standing – it is not equitable.  Those who are forcibly displaced rely on aid and handouts that we facilitate, working within a system that often does not provide a way out. Equally, our work creates a dependency that continues this cycle and perpetuates our power.

Since our inception we have become more and more conscious that these power dynamics aren’t just and are wrong, and that the concept of ‘helping’ without enabling long-term solutions and agency is extremely problematic. We’ve built this into our work by prioritising advocacy, partnering with lived experience organisations or organisations that work in a collaborative way with communities to develop strategies but we need to go deeper and do better. The values and work that we ask of our partners have not been reflected in our leadership, we have not moved fast enough and we are still a white-led organisation.

We have been reflecting on where it is right and not right to take up space. We acknowledge how our privilege reflects in our leadership and the conscious and unconscious bias in our decision-making and are determined to examine this and make changes from within. We know that we have a lot to learn, we don’t know what is going to show up in this process but we are committed to acting on what does as we work towards our vision.

We stand in solidarity with Black communities around the world and are in support of the Black Lives Matter movement. We recognise that whilst all oppression is connected it is critical to recognise the additional harm that Black communities face.  Every day, Black communities experience institutional racism within public services such as with policing, criminal justice as well as public hostility. People of colour have always suffered injustice which has led to the race disparities we have seen in the UK and US during the current pandemic.

The Help Refugees and Choose Love community is disproportionately affected by state-led violence and institutional racism. People seeking safety across the globe are dying in the middle of the sea, languishing in inhumane detention facilities, experiencing brutal violence at border crossings, and subjected to forced evictions and violent deportations. This is a direct result of racism and systems of oppression. For Black asylum seekers and refugees the racism faced is often multiplied, and the very reason for displacement is caused by centuries of colonialism. We need to take a more intersectional approach and address the different forms of oppression Black displaced communities face.

Here are some of the concrete actions that we commit to today:

Developing our own awareness and becoming more accountable around race

  • We are beginning a review of all our operational power dynamics, both internally and with our suppliers and external partners.
  • This will be led by experts in race and diversity who are people of colour who we will be accountable to
  • We will review our own decision-making processes and the unconscious biases within them, making this more transparent.
  • All of our team will undertake mandatory anti-racism, anti-oppression, and power and privilege training within the next 3 months.

Diversifying our core team and volunteers

  • We commit to actively diversifying our senior leadership team
  • We will work with experts on our recruitment strategies and organisational culture so that we can recruit and retain more staff from diverse backgrounds
  • In 2020 we will create a new fund (that will be actioned once it is safe to volunteer due to COVID-19) for people of colour to improve equity in our volunteer community. Currently the demographics of volunteers we work with have been largely white, and we have reflected this is because of a range of racist barriers.
  • We will actively recruit more people within our core team with a lived experience background at all levels of our organisation

Increasing our work around Lived Experience

  • At present, 35.5% of the organisations we fund are led by leaders with lived experience. We commit to increasing this to 50% by the end of this year with more and better funding.
  • We commit to shifting the power that we hold to those with lived experience within our community from decision making, to programme design to our communications strategy

Moving from a model of charitable giving to one of social justice

  • For too long, the humanitarian sector has been characterised by imbalanced power structures and patronage. We want a board that has a true understanding of the issues and people we represent. We commit to making our board representative of the communities that we support and the places that we work.
  • We acknowledge the power dynamics of charitable giving and move to a mind-set of social justice
  • By the end of 2020, we will operate solely under the name Choose Love rather than Help Refugees. This unifying name more accurately reflects the change we want to see in the world.
  • We will continue to publicly post updates about our progress to ensure transparency and accountability.

We are committed to move forward with these new steps. If there are other ways we can be better allies, do get in touch. We will be creating a specific email address for feedback that will be monitored by an external group. We are always so grateful to the Choose Love community for letting us know when we could do better.

To everyone fighting for a just world where racism is history and all people can live equally, in safety and freedom – we stand with you, always.

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